Frequently Asked Questions

Welcome to the FAQ section on Kakkaclic! We’ve gathered answers to common questions here to provide you with quick and helpful information.

GENERAL QUESTIONS

Q: What is Kakkaclic?

A. Kakkaclic is an online store offering a variety of quality products at affordable prices. We aim to provide a seamless shopping experience, bringing you reliable and stylish items for everyday needs.

Q: How can I contact Kakkaclic customer support?

A: To reach our customer support team, visit the “Contact Us” section on our website or email us at support@kakkaclic.store We’re always here to assist you.

ORDERING AND SHIPPING

Q: How do I place an order on Kakkaclic?

A: Browse our website, select the products you wish to purchase, and proceed to checkout. Follow the instructions to complete your order quickly and securely.

Q: When will my order be shipped?

A: Transit Time: 5 to 8 Business Days (Monday to Friday)

Handling Time: 1 to 2 Business Days (Monday to Friday)

Delivery Time: 6 to 10 Business Days 

Order Cut-Off Time: 12:00 PM

Time Zone: (GMT-05:00) Eastern Standard Time

Q: What is the shipping cost?

A: We offer Free Shipping in the United States.

Q: Can I track my order?

A: Yes, you can track your order on our “Track Your Order” page. Just enter your order details to get the latest tracking information.

Q: What payment methods do you accept?

A: We currently accept PayPal and Venmo. Additional payment options may be added as our payment processing options expand.

RETURNS AND EXCHANGES

Q: What is kakkaclic’s return policy?

A: If you’re not satisfied with your product, you can return it within 14 days of receiving your order. For more information, check our “Return Policy” page.

Q: How do I initiate a return or exchange?

A: Please contact our customer support team via the “Contact Us” page or email us at support@kakkaclic.store

Contact

Chat Support: 24/7

Mail: support@kakkaclic.store